Get in Touch
Phone (Member Services)
Average hold time: <3 minutes · Mon–Fri 8:30–5:00 PM, Sat 9:00–12:00 PM
Main Branch
90 Crystal Lake Rd
Corning, NY 14830
Corning, NY 14830
Branch Hours
| Monday – Friday | 8:30 AM – 5:00 PM |
| Saturday | 9:00 AM – 12:00 PM |
| Sunday | Closed |
| Mobile Banking | Available 24/7 |
Follow Corning Credit Union
Quick Self-Service Options
Before calling, many questions can be resolved instantly through:
- Member login portal — account access, transfers, bill pay 24/7
- Mobile app — deposit checks, lock card, check balances
- Rates page — current APY and loan rates updated weekly
- FAQ section on the homepage — answers to the 6 most common questions
What Can CCU Help You With?
Our member services team handles a wide range of inquiries — from routine account questions to complex loan applications. In 2026, the most common reasons members contact CCU include:
- Account access issues — password resets, locked accounts, updating contact information
- Loan inquiries — rates, pre-approval status, application questions, refinancing options
- Card services — reporting lost/stolen cards, disputing transactions, requesting credit limit increases
- New membership — eligibility questions, document requirements, opening guidance
- Mobile banking support — app download help, mobile deposit troubleshooting, setting up alerts
For urgent matters — lost cards, suspected fraud, or unauthorized account access — call (607) 962-6900 immediately, even outside business hours. A 24-hour fraud hotline is available for card-related emergencies.